ITIL4-DPI Clear Explanations and Topic Coverage
PEOPLECERT ITIL4-DPI Exam Specifications
- Exam Code:
- ITIL4-DPI
- Exam Name:
- ITIL 4 Strategist: Direct, Plan and Improve (DPI)
- Provider:
- PEOPLECERT
- Time:
- 90 min
- Passing Percentage:
- 70%
- Version:
- 6.0
Question Types with Explanations
- 40 Single Select
40 Questions with Answers
- PDF Printable (Q & A)
- 3 Months
Key Features to Key Benefits
Real Exam-like Questions and Answers (40 total)
Expert-Curated Questions
Includes Detailed Explanations
Instant Access After Purchase
Secure Checkout
Regularly Updated Content
Free Demo Questions Available
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ITIL 4 Strategist: Direct, Plan and Improve (DPI) Syllabus Topics
ITIL 4 Strategist: Direct, Plan and Improve trains you to translate foundational IT service management concepts into value outcomes, using core principles to guide decisions and focus on customer value. The syllabus blends planning techniques aligned with business goals and resources, maps the value chain to reliable service delivery, embeds risk, security and compliance into planning and improvement, and emphasizes stakeholder collaboration, continual improvement with metrics, change management, culture and capability development, and practical application through real-world scenarios.
Major Topics Covered
- Foundational IT service management concepts and value creation across the lifecycle
- Guiding principles that steer decision making and prioritize customer outcomes
- Planning techniques to align work with business goals and resource constraints
- Value chain and service delivery perspectives for reliable outcomes
- Risk, security, and compliance considerations integrated into planning and improvement
- Stakeholder engagement, collaboration, and clear communication to support governance
- Continual improvement methods with metrics, feedback loops, and learning cycles
- Change management, organizational culture, and capability development to sustain progress
- Real-world scenarios and practical applications to apply knowledge in day-to-day work
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Start Your Certification Journey Today
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